This page is full of information that will answer the majority of queries you may have. Please help us to help you by reading the information before contacting us. We are a very small business and time spent answering queries is time taken away from making and sending out your orders.
Please always look at the timescales. If your order is still within those timescales, please do not chase us for an update. Please note, all estimated dispatch times are a guide only and subject to variation depending on a number of things ie; supplier disruption, customs, etc.
COMPETITION WINS!!!! Please DO NOT chase us for competition prizes. You will be sent your prize within a few months. These are processed in our quieter times. Please remember these items are being sent to you for free, we cannot spend admin time replying to chases on these.
THEME BOXES!!!! Please do not chase theme boxes. The dates are below and updated when anything changes. There is no other info other than the info below, so messaging us just means we have to repeat the info below.